Privacy policy


At Conception Cuir, we are aware of your concerns about the protection of your privacy, we have posted this privacy policy to inform you about the personal information we collect, the way we treat it, the options information to you about our use of your personal information and how you can access it.


You can shop at our stores or browse our website without having to provide us with any personal information. However, we collect personal information in the following cases: You buy, order, return or exchange items; You ask to subscribe to receive our newsletter; You register with our website; You are applying for a job; You participate in one of our contests or promotions, or respond to a survey; You send a comment or question to customer service by email or when you visit us in store; When you shop at Conception Cuir, you only need to provide us with personal information when you pay for products and services in cash at our store. When you use a debit or credit card to pay for a purchase, we collect your debit or credit card information in order to process and administer your payment. If you make purchases using our website, we may also collect your billing and shipping address, phone number, email address, and message to be included on a gift certificate (if applicable). ) in order to be able to deliver the products ordered.

When you return or exchange products purchased from our store, we may ask you to provide your name, address and telephone number. We collect this information to help us identify and prevent fraud, among other things. For returns of items giving rise to a refund to a customers’ debit or credit card, we will ask you to provide your debit or credit card information in order to process and administer the repayment transaction. Commercial communications: when you subscribe to our mailing list to receive our newsletter, catalog or other promotional communications by mail or email, we may collect personal information such as your first name, last name email address and ( or) postal address depending on the delivery method, as well as information on your interests in order to provide you with the service you requested. Contests, Promotions, Surveys: When you enter a contest, participate in a promotion, or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the contest or promotion and, in surveys, to understand our customers and improve our product and service offering, promotions and events. Customer Service: When you send a comment or question to customer service by email or when you visit us in-store, we may collect personal information such as your name, mailing or email address and / or phone number. in order to be able to respond to your comment or question. We also collect various types of information that you provide to us in order to enable us to answer your question.


Unless otherwise indicated herein, we undertake not to disclose, rent, sell, or assign to third parties, or exchange with third parties, personal information concerning our customers, without having obtained their prior consent. Service Providers: We may disclose your personal information to third parties who provide services on our behalf, such as processing payments, hosting our website, transmitting emails or other communications on our behalf. account, organizing contests and promotions or analyzing the effectiveness of our advertising strategy. These service providers are bound by nondisclosure agreements and legal restrictions governing their use of the information we disclose to them, and they are not authorized to use or disclose personal information for any purpose other than providing services. services on our behalf or as otherwise required by applicable law. Sale of business: we may pass on the information we have about you in connection with a merger or sale, including the communication of information made in connection with bankruptcy or insolvency proceedings to which Conception cuir participates in whole or in part or in the context of a restructuring or an acquisition of shares or another change of control of a company, because this information can then be considered as an asset . WEBSITE INFORMATION When you visit our website, we collect the IP address of all visitors to our website and related information such as the browser you use, the operating system you use, the time spent on our site, usage patterns thereof, and the domain name of the website from which you accessed our site. We collect this information to help us evaluate and improve your experience with our website.


We are aware that you trust us with regard to the protection of your personal information. We assure you that we take this task seriously. We have therefore taken steps to protect the personal information in our care and control. As such, we only allow access to personal information to Design Leather employees and authorized service providers who need this information for the purposes described in this privacy policy. We have taken reasonable administrative, technical and physical safeguards to protect ourselves against unauthorized access, use, modification and disclosure of personal information in our care and control. Notwithstanding the above, it is important to note that no data transmission over the Internet can be considered absolutely secure. Consequently, Conception Cuir does not represent or guarantee that personal information will not be lost, misused or modified, and we assume no responsibility with regard to the personal information that you have transmitted to us, nor with regard to the use or misuse of personal information by you or third parties. For security reasons and to prevent fraud, orders paid by credit card from this website will be accepted by Conception Cuir only if the name and billing address match the name on the credit card. If the information does not match, your order will be refused, even if the transaction has been pre-authorized by your financial institution. In this case, the amount of the reserved order can only be recovered when the credit has been posted to your account, which may take three to five working days.


This privacy policy may be updated periodically based on changes in our practices for protecting personal information. The revised privacy policy will be posted on the website. We will treat your personal information in accordance with the privacy policy in effect at the time of collection of such information, or as agreed with you.

To join us

You can contact us at any time at the contact details provided below if: you have questions or comments about this privacy policy; you wish to access, update and / or correct inaccuracies in your personal information file, or you have a complaint about the way we treat your personal information.