;

conception cuir real handmade handbag leather and accessories


Do you have a product catalogue?

Our products are original creations that often vary, so we do not have a product catalogue. However, we do have a brochure that provides an overview of our product lines. We can send it to you by mail.

Just send us a request at info@conceptioncuir.com.
We also invite you to browse through the ONLINE BOUTIQUE section of our website to discover our full line of products.


Do you accept orders from outside of Canada?

All shipping fees are shown in Canadian dollars. Extra shipping fees and a longer delivery time may be expected for shipping in remote regions.
All fees must be paid before the order is shipped.


Do you create custom-made products?

Yes. We can create the product you are looking for, with your choice of colours and patterns.
Contact us or drop by the boutique or workshop to place your special order.

By phone: 1-877-745-CUIR (2847)
At our boutique: Promenades du Vieux-Québec 43, De Buade QUÉBEC (QUÉBEC) G1R 4A2
At our workshop: 2893, boul. du Royaume Saguenay (QUÉBEC) G7X 7V3


Do you accept orders from outside of Canada?

We offer repair services for our products directly at our workshop in Saguenay.
Contact us or send us your bag so we can estimate the repair cost.


How should I maintain the leather so it stays in good shape?

It all depends on the type of leather.
Finished leather doesn’t really require any maintenance. Just wipe clean using a damp cloth.
Natural leather is a different story. If the leather is dehydrated, it should be treated with neat’s foot oil. Carefully put oil on a clean cloth and wipe lightly, keep applying gently in several thin layers.


Do you sell gift certificates?

Absolutely.
They are available at our Québec city boutique, at the head office, and at our workshop in Saguenay located at 2893. Boul. du Royaume Saguenay (QC) G7X YV3.
Gift certificates may also be ordered over the phone and shipped to the address of your choice.


What are the methods of payment for online purchases?

We accept PayPal, Visa and MasterCard.


How long will it take for my order to arrive?

Orders are usually shipped within 2 to 4 working weeks, depending on the order.


Can I modify or cancel an order?

If you are not completely satisfied with our product, we can create a new one or modify it.
We invite you to contact us at 1-877-745-2847 to find out what your options are.


How can I track my order?

You can call us at 418-548-2268 or send us an email at info@conceptioncuir.com